Punjab for NRIs: Monthly online open meets with Minister among special initiatives

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Last Updated: 22 April 2025

Initiatives

-- Monthly online NRI Milnis
-- 6 Fast Track NRI courts being setup
-- 'Punjab Help Center' at Delhi Airport
-- Dedicated Officers for online services for hassle free experience

1. NRI Milnis[1]

On the spot redressal: NRI Minister himself meets directly with complainants, in presense of local Civil & Police Officers
-- Monthly Online NRI milnis have started since 4 dec 2024[2]
-- 9 Offline Special camps were organised earlier[3]

Online Milnis

488 complaint cases (out of total 542 in 1st 4 appeals) have been disposed off till 21 April 2025[4]

  • 5 Milni sessions already held as of April 2025
Date Complaints Received Resolved
April 2025[4:1] 82 -
March 2025 149 129
Feb 2025 147 140

Feb 2024: Offline Meet[5]

256 out of 309 complaints were resolved as of Feb 2024[3:1]

  • Chief Minister himself led the milnis this time
  • NRI meet organised on 3 February in Pathankot, 9 February in Nawanshahr, 27 February in Ferozepur and 29 February in Sangrur
  • The NRIs could register their complaints on the department’s website – nri.punjab.gov.in – or WhatsApp number 9056009884 from January 11-30[6]

December 2022: Offline Meet[7]

Highly Successful: 597 out of 605 total complaints were effectively resolved and remaining 8 were pending due to cases in the courts

  • 5 meetings help in 2022 with NRIs
  • Starting from Jalandhar on 16 December, SAS Nagar (Mohali) on December 19, Ludhiana on December 23, Moga on December 26 followed by Amritsar on December 30

2. Special fast-track NRI courts[8]

  • Setting up of special fast-track NRI courts in 6 districts
  • These courts will be set up at Jalandhar, Hoshiarpur, Kapurthala, Shaheed Bhagat Singh Nagar, Moga and Ludhiana
  • Punjab cabinet approved on 13 Feb 2025

3. 'Punjab Help Centre' at Delhi Airport[6:1]

"Facilitation Center" at the Arrival Hall of International Terminal, inaugurated on 8th Aug 2024

  • This center will be manned 24x7 for all the NRIs and other passengers
  • Helpline number 011-61232182 for any sort of assistance
  • 2 Innova cars at its disposal for helping passengers with local movement to Punjab Bhawan and to other nearby places
  • In case of any emergency, a few rooms, depending upon the availability, will be provided in Punjab Bhawan

4. Online Complaints[9]

PCS level officers have been appointed as nodal officers to resolve the grievances of NRI Punjabis in various districts

  • NRIs police wing have been receiving abundance online complaints and all these have been solved in a time-bound manner at 15 NRI police stations, district and state level
  • They work to resolve problems and complaints with the assistance of the district administration

5. New NRI website[1:1]

Dec 29, 2023: New website nri.punjab.gov.in of the NRI affairs department

This website will act as a catalyst in resolving the issues faced by the NRI brethren thereby facilitating them in a big way

  • Help the NRIs to get their documents attested
  • Centralised online complaint portal of Punjab viz www.connect.punjab.gov.in wherein NRIs and other people can register their complaint linked
  • Detailed information regarding the registered travel agents/ agencies with Punjab government and Ministry of External Affairs
  • Provides helpline number, email addresses and WhatsApp complaint number

References:

  1. https://www.babushahi.com/full-news.php?id=176696 ↩︎ ↩︎

  2. https://yespunjab.com/online-nri-meet-to-resolve-grievances-of-diaspora-punjabis-every-first-week-of-month-dhaliwal/ ↩︎

  3. https://www.babushahi.com/view-news.php?id=199786 ↩︎ ↩︎

  4. https://yespunjab.com/dhaliwal-holds-5th-monthly-online-nri-milni-to-resolve-grievances-of-nri-punjabis/ ↩︎ ↩︎

  5. https://www.babushahi.com/full-news.php?id=179854 ↩︎

  6. http://timesofindia.indiatimes.com/articleshow/106682942.cms ↩︎ ↩︎

  7. https://indianexpress.com/article/cities/jalandhar/punjab-nri-conference-naal-milni-8325868/ ↩︎

  8. https://www.hindustantimes.com/cities/chandigarh-news/cabinet-meeting-fast-track-nri-courts-to-come-up-in-6-districts-101739474358120.html ↩︎

  9. https://yespunjab.com/punjab-govt-will-promptly-resolve-all-issues-and-grievances-of-nris-dhaliwal/ ↩︎

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